Privacy policy
Information collection
We receive and store any information you enter on Brantel Lanka (pvt) Limited. This information is collected to provide you with the best possible service and shopping experience.
Information protection
This information will not be shared with any third party. Your privacy and trust are of utmost importance to us, and we are committed to protecting your personal data.
Our employees may reach out to you for the following purposes:
- Verifying the goods you received
- Collecting your feedback and thoughts for future improvement
Data retention
We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Order cancellation policy
Brantel lanka reserves the right to cancel any order if the product is out of stock, even after the order confirmation has been issued. In such cases, customers will be notified promptly and any payments made will be refunded accordingly.
Policy updates
We reserve the right to change this privacy policy at any time. However, if any changes do occur, we will publish the changes to our website and post a notice on the home page that a new privacy policy has been implemented. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact
If you need further clarifications, please reach us via any of the media mentioned below.